NFX Products Privacy Policy

Last Updated: June 14, 2019 

Here, at NFX Capital Management, LLC (“NFX,” “we,” “our”), our goal is to transform how true innovators are funded. As founders ourselves, we believe building software to help founders is the best way to do it. In order to help you with that, we collect, use, and share information about you to help accomplish those goal sand to help us provide better services to you. This Privacy Policy explains how we collect, use, and disclose information through our websites and other online products and services including VC Match, Signal, and The Brief that link to this Privacy Policy (collectively, the “Services”) or when you otherwise interact with us.  

We may change this Privacy Policy from time to time.  If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).  We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. 

Collection of Information
When you use our  Services, we primarily collect information from you that we need to provide  the Services to you and to help us improve the ways we provide those Services  to you, and only in a couple of ways: We collect information that you provide  directly to us, information about the ways you use our Services (to help us  understand how to improve things), and information about you that we get from  other sources such as other founders.  

Information You Provide to Us
In order to use our  Services, we will need some information from you to get you started. For  instance, when you create an account, we ask you to provide information such  as your full name and email address.  Optionally, you might also choose to share with us some information about  your company, such as your company’s name, sector, stage, description, and  date of founding in order to better help other founders and investors learn  about what you are working on, but that is totally your choice. There are a  few other instances where we collect information from you too, such as when  you participate in any interactive features of the Services, fill out a form  on one of our websites, use the Service, post User Content (as defined in our  Terms of Use), interact with other users of the Service through communication  or messaging features, send us customer service-related requests, communicate  with us via third party social media sites, or otherwise communicate with  us.  

Information About Your Use of the Services
Usage Information
As we mentioned above,  we also collect information about the ways you use our Services, such as the  types of connections you make, and the strength of those relationships, and  how you generally use the Services. We do this in order to make improvements  to the Services and also to help you assess the strength of your  relationships in your network and figure out how best to make that network  work for you.  

Usage Information - Online Identifiers and Tracking
As we mentioned above,  we collect some information about how you use our Services and to do that, we  often collect online identifiers (cookies, web beacons, log information,  etc.) that help understand how you use the Services on a technical level.

We use  different technologies to collect information, including cookies and web  beacons.  Cookies help us improve our  Services and your experience, see which areas and features of our Services  are popular, and track limited activities on the Services to help you in case  you have a website issue and need support.  For more information about cookies and how  to disable them, please see the “Your Choices” section below.

Information We Collect from Other Sources
We sometimes obtain information about you that we get from other sources and combine that with  information we collect about you through our Services (like we described  above).  For example, we may collect  information about you from third parties, including but not limited to, other  users when they submit your name to the Services as a potential investor, or  when they invite you to join our Services, or from publicly available  sources. In addition, solely at your discretion, you might also have the  option to access or register for the Service through the use of your user  name and passwords for certain services provided by third parties (each, an  "Integrated Service"), such as through the use of your Google  credentials through OAuth, or otherwise have the option to authorize an integrated service to provide personal information  or other information to us.

Just  to make sure you understand what that means, by authorizing us to connect  with an integrated service, you will be giving us the ability to access and  store your name, email address(es), profile picture (if applicable), URL,  email header information, and other information that the integrated service  makes available to us. Any information we get from one of these services that  you integrate with us will be used and disclosed based on this Policy. You  should check your privacy settings on each integrated service to understand  and change the information sent to us through each integrated service. Please  review each integrated service's terms of use and privacy policies carefully  before using their services and connecting to our Service.  

Google OAuth:
When you create a new account to use the Services you have the option of signing in with your Google credentials and also integrating aspects of your email metadata with your account. We will ask for your consent to connect your Google account to your Signal account. This step is optional, but Signal is most helpful in uncovering your strongest VC contacts with this information. Startup fundraising, just like any other sales process, is driven by relationships. Signal helps you uncover your fundraising contacts.

When you connect your Google account with Signal, we will have access to certain information such as the email meta headers (sender, recipient, and date)(“Google Data”) but we will not have access to the email message body or subject line.

We only process Google Data you make available to us through this integration in order to provide the Service to you and to improve the Services, consistent with Google's Limited Use Requirements. We do not independently access the Google Data ourselves unless we first obtain your consent to view the Google Data (e.g., to provide you with tech support), we need to do so for internal security purposes, to comply with applicable law, or where the data is fully aggregated and anonymized for internal use purposes and cannot be used to identify you or your email recipients.

In addition, we will only transfer the Google Data to others if necessary to provide or improve user-facing features that are prominent in the Services, to comply with applicable laws, or as part of a merger, acquisition or sale of assets. We also do not use Google Data for advertising purposes.

At any time, you can disconnect your Google account and delete this data in your Account Settings.

Use of Information
As we mentioned at the  beginning of this policy, we use the information we collect for pretty  limited purposes: We primarily use the information we collect to provide,  maintain, and improve our Services, such as to build and maintain your  network of contacts, to add you and your contacts to our aggregated contacts  network, to share your network of contacts with other users of the Services  to whom you are connected (at your choice), and to otherwise administer your  account. We may also use the information we collect to:

Provide you with customer service - This includes sending you technical notices,  updates, security alerts, and support and administrative messages and to  respond to your comments, questions, and customer service requests;

Updates, news, and marketing - We use information about you to communicate with  you about products, services, offers, and events offered by NFX and others,  and provide news and information we think will be of interest to you;

Monitor trends, improve and personalize the service,  and protect ourselves - We use  information about you to analyze usage and activity trends on our Services to  be able to improve and personalize the Services so they work for you,  as well as to protect ourselves and our users from fraudulent or illegal  activities;

Other purposes - Lastly, we may use  information about you to carry out any other purpose described to you at the  time the information was collected. 

Sharing of Information
One of the primary  features of the Services is to allow you to connect with other founders and  potential investors as well as to understand the strength of your  relationships with those people, so we share information accordingly and in  accordance with the settings of your account. Other than this sharing, we  will not share your personal information except as follows or as otherwise  described in this Privacy Policy:
•        With vendors,  consultants, and other service providers who need access to such information to  carry out work on our behalf. Generally, we make efforts to limit the  information provided to these service providers to only whatever is reasonably  necessary for them to perform their functions, and we require them to agree  to maintain the confidentiality of such information so long as they have it;  
•        In response to a request for information if we believe  disclosure is in accordance with, or required by, any applicable law or legal  process, including lawful requests by public authorities to meet national  security or law enforcement requirements; 
•        If we believe  your actions are inconsistent with our user agreements or policies, or to  protect the rights, property, and safety of NFX or others; 
•        In connection  with, or during negotiations of, any merger, sale of company assets,  financing or acquisition of all or a portion of our business by another  company;
 •        Between and  among NFX and our current and future parents, affiliates, subsidiaries, and  other companies under common control and ownership; and 
•        With your  consent or at your direction. We may also share  aggregated or de-identified information, which cannot reasonably be used to  identify you.  

Social Sharing Features
The Services may offer  social sharing features and other integrated tools (such as the Twitter  “tweet" button), which let you share actions you take on our Services  with other media, and vice versa.  Your use of such features enables the  sharing of information with your friends or the public, depending on the  settings you establish with the entity that provides the social sharing  feature.  For more information about  the purpose and scope of data collection and processing in connection with  social sharing features, please visit the privacy policies of the entities  that provide these features. 

Analytics Services Provided by Third Parties
We work with third  parties to provide analytics services on our behalf when you use the Services.  These entities may use cookies, web  beacons, and other technologies to collect information about your use of the  Services and other websites and applications, including your IP address, web  browser, pages viewed, time spent on pages, and links clicked.  This information may be used by NFX and others to, among other things, understand  how people use the Services so we can make improvements, determine the  popularity of certain content so we know what you really care about and want  more of, and better understand your online activity.   

Data Retention
We store the information we  collect on you for as long as is necessary for the purpose(s) for which we  originally collected it, or for other legitimate business purposes, including  to meet our legal, regulatory, or other compliance obligations.
Transfer of Information to the U.S. and Other Countries
NFX is based in the  United States and we process and store information in the U.S. Therefore, we  and our service providers may transfer your information to, or store or  access it in, jurisdictions that may not provide equivalent levels of data protection  as your home jurisdiction.  We will  take steps to ensure that your personal data receives an adequate level of  protection in the jurisdictions in which we process it.  

Your Choices
We at NFX know that you  are trusting us by providing us with information about you, so we aim to give  you real choice in how that information is used and shared.  

Account Information
You may update,  correct, or delete information about you at any time by logging into your  account and accessing or deleting information about you, or by emailing us at  If you wish to delete or deactivate your  account, please email us at, but note that we may retain  certain information as required by law or for legitimate business purposes.  We may also retain cached or archived  copies of information about you for a certain period of time. 

Integrated Services
If you choose to use an  integrated service to connect your account, such as logging into your account  using your Google credentials, you will be giving  us the ability to access and store your name, email address(es), profile  picture, URL, and other information that the integrated service makes  available to us. You are always free to un-link your account from those  services by emailing us at and letting us know that you’d like to un-link your  account from the other service. If you choose to un-link your account from  the integrated services, certain core features of our Services may not  function properly.  

Most web browsers are  set to accept cookies by default.  If  you prefer, you can usually choose to set your browser to remove or reject  browser cookies.    Please note that if you  choose to remove or reject cookies, this could affect the availability and  functionality of our Services. 

Promotional Communications
You may opt out of  receiving promotional emails from NFX by following the instructions in those emails  or by emailing us at   If you opt out, we may still send you non-promotional emails, such as  those about your account or our ongoing business relations. 

Contact Us
If you have any  questions about this Privacy Policy, please contact us at: or write to us at:

NFX Capital Management, LLC.
140 2nd St., Ste 500
San Francisco, CA 94105